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FAQ’s

Q : I am not aware of paper size and paper quality. How do I go about it?
A: Please call us 02079935898 or email us and we will explain you and provide you options.
Q : Do you print personalized/Customised Calendars?
A : Yes we do, we specialise in printing personalized calendars.

 

Q : How do I supply artwork or print ready files?
A : You can supply us PDF fonts embedded or working file of your design with fonts. You can upload artwork via different options explained on How to Upload.

Q : I want to order. What is the procedure?
A : Simply email us or call us with your specification. Once quote is confirmed we can start with design process. Once the design draft is ready and approved, on full payment we will process with printing and deliver as quoted.

 

Q : When do I need to pay?
A : We will invoice you once you confirm us the specification and quote is accepted. Once the payment is made in full, we will start with print process.

 

Q : Is Delivery Free? And can I change the delivery address after placing an order?
A : Yes delivery is free to one Mainland UK address and yes you can change the delivery address before we dispatch your order.

 

Q : Do you provide design service and is it free?
A : Design is Free if you use one of our date’s templates. Call or email us for more options.

 

Q : Can we print our own pictures and place our logo or sponsor logo?
A : Yes you can.

 

Q : Can we provide our own print ready artwork?
A : Yes you can.

 

Q : Is there any set up fee or hidden costs?
A : No

 

Q : What is the lead time?
A : Lead time is 7-10 working days. However, under unforeseen circumstances, it may take longer.

 

Q : Do you provide physical proof?
A : Yes we can provide a physical proof for £20. E-Proof is free of cost.

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